Reviews

Our surgeons' exceptional expertise and dedication have garnered over 1,500 patient reviews, reflecting the profound impact and satisfaction experienced by those in their care.

Reviews

With a multitude of heartfelt testimonials praising their skill, compassion, and remarkable outcomes, our surgeons’ commitment to delivering exceptional care resonates deeply within our community of patients.

We understand that women and men searching for the best plastic surgeons from Buffalo to Rochester to Syracuse have many resources. Some of the most popular—and reliable—resources are verified reviews posted by actual patients on respected, independent websites such as RealSelf, Google, and Vitals.com. Reading what previous patients say about their results and experiences is a valuable tool for people starting their plastic surgery journey.

Google
464
5/5
Citysearch
1
Yellow Pages
3
5/5
RateMDs
2
5/5
Healthgrades
53
4.3/5

Featured Reviews

I’m sharing my experience that I had with Dr. Heather Lee, at the Quatela Center For Plastic Surgery. I had realized for sometime that the aging that occurred with my face and neck line was beyond my years. I am 65 years old, a small framed woman with thinner skin and light complected. There wasn’t any make up or treatment that was going to take this away, that’s when I made a decision to research surgical procedures. I met with Dr. Heather Lee to discuss concerns and options. Dr. Lee spent the time with me to look at me, to listen to me and to care about me. I felt an immediate connection with her. Her personality is bright, her thought process is brilliant and her explanation of detail is easy to comprehend and envision. My areas of concern were neck, lower face and forehead. My decision was made to have the necessary procedures done to correct and improve the affected areas. The results after healing are astounding. I feel like a new person that went back in time, but only better. I see people looking at me and saying you look great, did you lose weight, your hair looks so nice did you change your hair style? I just absorb all the wonderful complements, knowing that it’s all about the surgical procedures that were performed so meticulously to shear perfection. Those that are aware that I had the procedures done can’t believe how natural and what a beautiful outcome. I don’t look like anybody else but me. The procedures did not change my physical appearance, they just made it better. When a mother says you still look like my little girl, that’s when you know it was all worth it and done right. I contribute this positive experience to Dr. Heather Lee. All the details that we discussed in our pre-op appointments occurred through surgery. The outcome was better than I ever expected, it’s just sheer perfection. I am so thankful for Dr Heather Lee and that I had an opportunity to be under her care. I highly recommend Dr. Heather Lee for facial surgical procedures.

Business Owner replied on Dec 22, 2022:

Thank you! We greatly appreciate your thoughtful, detailed review! We love providing natural, beautiful results for our patients, and we're so happy that you're pleased with yours! Thank you for your recommendation of Dr. Lee!

Dr Lee is a true artist! She does the most amazing, natural work and I will never go anywhere or to anyone ever again. She is not only an incredibly skilled doctor, but such a pleasure and sweet person. Highly recommend. You won’t regret it!!

Business Owner replied on Dec 15, 2022:

Thank you so much for your recommendation and kind words! We greatly appreciate that you've taken the time to share about your experience with Dr. Lee!

Dr. Koenig is an artist! He’s absolutely amazing! Not only does he make you feel comfortable, he treats you like family. The staff are wonderful and truly care about your health and over all wellbeing. Love them all!

Business Owner replied on Dec 15, 2022:

Thank you so much for your kind words! We greatly appreciate you sharing about your experience with Dr. Koenig and the staff at the Quatela Center! Thank you!

I was unhappy with the excess skin and fat on my abdomen so I went to see Dr Koenig for an extended tummy tuck with liposuction. I am almost 3 months out and I am ecstatic with my results! I no longer have to wear long and baggy clothes to hide my stomach and I have confidence I never had before. In fact, I can’t wait to wear a bikini on my upcoming vacation. Dr Koenig and his staff are fantastic-professional, courteous and caring! They made the surgical process very seamless from start to finish. If anyone is considering plastic surgery, please go see Dr Koenig. My only regret is that I didn’t have this surgery sooner.

Business Owner replied on Dec 8, 2022:

Thank you so much for your recommendation of Dr. Koenig and the Quatela Center! We greatly appreciate your kind words! Thank you for taking the time to share about your experience; we are so happy for you!

[Reviewer chose not to leave a comment.]

Business Owner replied on Dec 8, 2022:

Thank you for your review!

Got filler for around my mouth. Would not hesitate ever but would only get it at Quatela center. They are so knowledgeable, very friendly.

Business Owner replied on Dec 8, 2022:

Thank you so much for sharing about your experience! We appreciate your recommendation!

For years I was self conscious about my chin. It was something that dieting and exercise couldn’t change. Last spring I made up my mind I wasn’t going to grow old with my chin the way it was. I asked a friend if she knew a good surgeon in the Rochester area and she immediately recommended the Quatela Center. I made an appointment and was welcomed by the most amazing professional team. Doctor Montague conducted my consultation, explaining the procedures he felt would yield the results I wanted. He took the time to know me, my concerns and really examining my facial structure. My surgery was scheduled and before I knew it I could see a neck I never knew existed. Saying my life has changed is an understatement. I’m 68 and feel like I look 45. The care I receive was amazing. The results are incredible. I’m so glad I did this for me. It is so worth it! Thanks doctor M and team.

Business Owner replied on Nov 30, 2022:

Thank you so much for your kind, thoughtful review! We greatly appreciate that you've taken the time to share about your experience! We're so happy for you!

I had a couple of procedures done and Dr. Quatela, Dr. Lee and Dr. Montague plus all the staff have done an excellent job, life changing 😀

Business Owner replied on Nov 29, 2022:

Thank you so much for sharing about your experience! We greatly appreciate your review!

When I went in I was welcomed by everyone the staff is so friendly you feel like family! never felt uncomfortable ! They listened to what I wanted and told me what I needed for my body they never let me down once!!!! Such an amazing place to go to Dr. Koenig is such an awesome Dr!!!!! Will definitely be back!!!!!

Business Owner replied on Nov 10, 2022:

Thank you so much for your kind words! We greatly appreciate that you've taken the time to share about your experience!

Dr. Lee was amazing! I couldn’t be happier with my results, even after just 3 weeks. She truly understands what you want (and need). She truly communicates in an honest and caring manner. Her team is amazing too and they were there for me all the way through the process. Incredibly happy!

Business Owner replied on Oct 15, 2019:

Thank you for your great review and recommendation of Dr. Lee! We are happy to hear about your experience.

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